We’ve working in Reddit Marketing for 2 years, but we work in internet marketing in general for more than 8 years, and so we know that refunds and replacements are important in any business.
We don’t refund accounts because of bans/shadowbans. As we mentioned in this article, there are many reasons why you can be banned that have nothing to do with the quality of the account.
We create the accounts, and farm them, and that’s why we know they are of good quality, but they will be banned if they’re used without taking into account the tips we mentioned, or with a bad proxy, or with a bad software, or spamming, etc.
So we can’t be responsible for the use of the accounts. If you have a single error in your configuration and execution plan, you will be banned.